Shipping Policy

Shipping Policy of Giulia Milano

Giulia Milano is committed to providing fast and reliable shipping services to its customers throughout the European Union. Below, you will find our shipping policy detailing the terms and conditions for delivering your products:

  1. Delivery Times:

    Orders will be processed and shipped within 1-3 business days from the date of purchase confirmation, unless otherwise indicated. The estimated shipping times for the European Union are approximately 5-15 business days. These times are estimated and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions. In such cases, up to an additional 25 days may be required.

  2. Shipping Methods:

    We offer various shipping options to meet your needs, including standard and express shipping services. The shipping cost is calculated and displayed during the purchase process and may vary depending on the destination and weight of the package.

  3. Shipping Tracking:

    Once the order has been shipped, we will provide you with a tracking number. This number will allow you to track the status of the shipment through the carrier's website.

  4. Delivery Address:

    Ensure that you provide an accurate and complete delivery address when placing the order. We are not responsible for shipments delivered incorrectly due to errors in the address provided.

  5. Taxes and Customs:

    Our product prices include taxes and customs duties. You will not have to pay additional taxes, duties, or other charges when receiving the package, in accordance with the local laws and regulations of your country. These costs will be covered by our company.

  6. Customer Service:

    Our customer service is available to answer your questions or concerns about shipping. If you have any questions, please contact us via email, and we will be happy to assist you.

Remember that we are committed to meeting shipping deadlines and ensuring the timely delivery of your products. However, please be aware that delivery times may vary depending on location and specific circumstances. For more information on our shipping policy, please consult the complete details at assistenzagiuliamilan@gmail.com.

IMPORTANT: If the customer cannot be contacted at the time of delivery, the package must be picked up at the office, and if the package is not collected within 15 days, it will be returned to the factory, resulting in a lost package.